When a software vendor confirms that a seller is not listed as an authorized partner, reseller or distributor, that is a useful authorization fact. The safest way to publish it is to preserve the vendor’s exact scope.
Keep the statement narrow
A reseller-status answer does not automatically decide every question about a transaction, installation method, contract or other legal issue.
What should be recorded
- The vendor name and the support or legal team that answered.
- The ticket or reference number.
- The precise authorization question that was asked.
- The date and exact scope of the answer.
Why precision matters
Evidence-first reporting is stronger when it distinguishes confirmed facts from open reviews.

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